Frequently Asked Questions

Get answers to common questions about Epicutis Neck & Decollete Sheet Mask.

The in-spa application adds about 15–20 minutes to your service. After cleansing and any serums, the bio-cellulose mask remains on the neck and décolleté for 10–15 minutes, delivering concentrated hydration and an immediate smoothing effect.

Yes — it's a customizable add-on applied after your facial's exfoliation or serum step. We time it to maximize absorption without extending appointments excessively; ask reception for availability and pricing when booking.

Absolutely — the Epicutis formula is gentle, fragrance-free, and designed to soothe. We recommend a brief consultation and patch test for extremely reactive skin, and can tailor serums used before application to minimize irritation risk.

For at-home use follow product guidance — typically 1–2 times weekly for maintenance. Monthly in-spa applications paired with weekly home masks yield best results; your esthetician will recommend a frequency based on skin condition and goals.

No downtime is expected. Most clients experience immediate softness and radiance. Rarely, temporary redness or mild tingling can occur, especially with very sensitive skin; contact us if irritation persists beyond 24 hours.

The mask provides hydration and smoothing that can improve the appearance of neck tone and texture, but it's not a tightening treatment. For lasting firmness, combine with targeted in-spa therapies and a home regimen recommended by your esthetician.