What happens during the call
The 20-minute Virtual/ Telephone Consultation is a focused intake by phone or video. We'll discuss your skin history, current concerns, past treatments, sensitivity, and daily routine. You'll be asked about medications, allergies, and cosmetic goals so we can plan appropriate in-person treatments or product steps without guessing.
If helpful, you can email photos ahead of time — close-up images taken in natural light help us assess texture and visible concerns remotely. The esthetician will review your current product list and note any ingredients to avoid, reducing surprises and helping make your future in-studio appointment more efficient.
How we prepare you
During the call the esthetician turns what we learn into a safe, individualized plan: product suggestions, timing for professional treatments, and any mild at-home prep. Clients who were first-timers have described that this advance guidance made their first facial feel more comfortable and informative, boosting confidence before the studio visit.
The consultation costs $50 and lasts 20 minutes, which fits into commuter schedules and short breaks for North San Jose technology and airport-area workers. We use that time to prioritize next steps so your in-person session starts with a clear objective rather than a long checklist of unknowns.
Scheduling, time zones, and location
We book Virtual/ Telephone Consultations alongside our in-studio schedule to simplify follow-up bookings. Because Gloss Skincare is located in the North San Jose industrial corridor near Old Bayshore Highway, clients commuting from US 101 or the Gish light rail can coordinate consultation timing with travel and work breaks.
Calls are conducted by phone or secure video. Before your appointment you'll receive a confirmation with the preferred platform, a reminder to show product labels or photos, and instructions for sending images if desired. This keeps the 20-minute session focused and productive for busy schedules.
